Chapter 1 – New to Zilron StoreCreator
Where to Start
| If you: | And want to: | Go to: |
| Have just bought the program | Install the program on your computer | Chapter 3 – Installing and Starting Zilron StoreCreator |
| Have never used Zilron StoreCreator | Practice using the program with a new set of sample data | Chapter 4 – Tutorial: Learning Zilron StoreCreator |
| Haven’t used computers very much | Find out how to navigate through and use Zilron StoreCreator | Your Windows manual to find out how to open and close the program, move around in the program, enter data, and use of the mouse |
| Have already set up Zilron StoreCreator | Use the program for ongoing tasks | The User Guide section from Chapters 5 to 12. |
Learning the Basics
This manual assumes that:
- You have read the owner’s manual for the computer you are using, and are familiar with your PC and with using a mouse.
- You are familiar with Windows terms such as icon, click, double-click, drag, select, choose, window, insertion point, folder, dialog box, and with basic concepts such as folder (directory) structures, file naming, saving, copying and renaming files, and graphic files (*.gif & *.jpg).
- You are familiar with Internet terms such as html, URL address, web sites, downloading and uploading files, HTML color codes and use of emails. Although some basic knowledge of html helps you to take advantage of our advanced features in customizing the templates, it is not necessary to know html to be able to use our program.
Getting Help
When you first set up your store, the program includes several ‘wizards’ and prompts that guide you through the tasks. Reading and following through these ‘wizards’ and prompts will help you to publish your online stores. You should always try to refer to this manual which has the steps you need to build your online stores. Also check our online FAQ site before contacting us for help:
http://www.acmworld.com/storecreator/faq.html
OR
http://www.zilron.com/storecreator/faq.html
OR
http://www.acmworld.com/e-commerce/cart/index.html
Technical support is provided via email: support@acmworld.com, or support@zilron.comYou may mail any questions and comments to:
Zilron Dot Com Sdn Bhd
P.O. Box 85
Sumas, WA, USA 98295-0085
support@zilron.com
For us to understand your problem, you may have to capture your screen images and email them to us. To capture an image, have the image on screen and hit the "Print Screen" key (some keyboards may show "PrtSc" or "Prnt Scrn"). Then go to your Paint program that comes with your Windows program by clicking on Start>Programs>Accessories>Paint. Select Edit>Paste and then save the image. Send that image to us together with a brief message indicating the nature of your problem.